Cases and Stories
Cases included have been chosen based on criteria found here.
For an overview of the content found in each case and a breakdown on how to interpret each Click here.
Adolescents 360 (A360)
An investigation of approaches to facilitate uptake of contraceptives among girls and adolescents in Sub-Saharan Africa. The goal is to find new entry points, improve service delivery and demand for services. ideo.org, PSI
Benefits Access Project
A New York City program aiming to help parents become comfortable asking for help regarding benefits that address hunger, health, and immigration, by leveraging community schools as hubs for their distribution. Public Policy Lab
Built for Zero
A community-led system for ending chronic and veterans homelessness in the U.S. by designing an accountable system that builds community skills to transform existing well-intentioned but chaotic activities into a functional system. Community Solutions
C3: Counter Criminal Continuum
A method for countering gang related violence in North Springfield, Massachusetts, by strengthening the community instead of arresting offenders, adapted from counter insurgency techniques used in Iraq and Afghanistan. Massachusetts State and Springfield Police Force
Fitwits
An educational tool using social and game design to address health literacy, education, awareness and advocacy in K-12 students, their families, teachers and communities. Kristin Hughes, Carnegie Mellon University
Hennepin County Medical Center
An investigation of how complex patients, those defined by the combination of a chronic illness, a mental health condition and substance abuse, can more successfully access the healthcare system. Hennepin County Medical Center (HCMC) and Greater Good Studio
Service Design Studio, NYC Mayor’s Office for Economic Opportunity
A Service Design Studio with a mission to improve public services by developing design capacity within City agencies. Service Design Studio, NYC Mayor’s Office for Economic Opportunity
MomConnect
A South African program to reduce cost and improve experience by switching from SMS to a WhatsApp support platform for maternal and newborn health. Praekelt Foundation
All original case submissions can be viewed here.